Support
We're here to help.
Reach the AthenaLab team directly, browse the documentation, or check the FAQ for a fast answer.
Contact channels
Get help your way
Documentation
Guides for installation, accounting rules, MyInvois, security and more.
Browse documentation →Before you reach out
Common starting points
An AI suggestion looks wrong
Reject or edit it in the AI Workspace — it's a suggestion, not a posted entry. Check the "evidence" panel for what the AI used to draft it.
Read how AI drafting worksA MyInvois submission failed
The MyInvois workflow runs against LHDN's sandbox today. Check the compliance dashboard for the rejection reason — usually a TIN mismatch or missing field. Failed items retry automatically before landing in the dead-letter queue.
See the MyInvois workflowBilling or plan questions
Compare plans and see what's included at each tier, or reach out to sales for an Enterprise quote.
See pricingStill stuck?
Send us a message or email — a real person will get back to you.