AI support on your website, 24/7.
A branded chat widget that answers your customers from the knowledge you approve, captures and scores leads, and hands off to a human when it matters. It is the assistant running on this website.
Plans from RM 299 a month, with one-off setup from RM 800.
- Visitor asked about servicing pricesAnswered from the approved price list
- Visitor asked for a quotationName, company and phone number collected in the chat
- Lead scored hot and sent to the dashboardYour team sees the full transcript
- Visitor raised a billing disputeNot answered by AI. Ticket raised and handed to a person
A website assistant should answer, not guess.
Customers ask at all hours. The answer has to come from what you approved, or the question has to go to a person.
Without Athena Support
- Website questions wait until someone is at a desk.
- Visitors leave without leaving a name or a number.
- A generic chatbot invents a price or a policy.
- Nobody sees which questions keep going unanswered.
With Athena Support
- Customers get answers 24/7 from knowledge you approved.
- Name, company and contact are gathered in the chat.
- When it is unsure, it says so and brings in a human.
- Your dashboard lists the questions it could not answer.
What Athena Support does.
Answers from your knowledge
Add Q&As, paste your website or upload documents. Athena answers only from that. No invented prices, policies or promises.
Hands off to a human
When it is unsure, or the topic is billing, a complaint or a big opportunity, it raises a ticket and collects the customer's details.
Captures and scores leads
It gathers name, company and contact in the chat, scores each lead hot, warm or cold, and puts it in your dashboard.
Your branding
Your name, logo, colours, welcome message and suggested questions. The widget looks like part of your site.
One-line install
Add a single script tag to your site. It works on any website, and we set up your knowledge and branding for you.
Dashboard and insights
See conversations, leads, tickets and satisfaction, plus the questions Athena could not answer, so you can close the gaps.
From your knowledge to your website, in four steps.
Leave your details
Send us your details through the contact form.
We set it up
We load your knowledge and brand the widget with your name, logo and colours.
You see it answer
We show it answering on your site before you commit.
Add one line
A single script tag puts the widget on your website.
Fits the website you already have.
No rebuild and no new platform. The widget sits on your existing site and speaks from your own material.
- Any website: installed with a single script tag.
- Your knowledge: Q&As, your pasted website and uploaded documents.
- Your brand: name, logo, colours, welcome message and suggested questions.
- Your team: a dashboard of conversations, leads and tickets.
It answers from what you approve, or says it does not know.
Only your approved knowledge
Athena Support answers only from the knowledge you approve. It does not invent prices, policies or promises.
It says when it is unsure
When it does not know, it says so and connects a human instead of guessing.
You see the gaps
The dashboard shows the questions it could not answer, so you decide what to add.
A setup fee, then a monthly plan.
Three plans, each with a one-off setup fee. Plans start from RM 299 a month with RM 800 setup. Annual plans get two months free.
Starter
For up to 1,000 conversations a month and 1 agent
RM 299 / monthPlus RM 800 one-off setup
- 1,000 conversations a month
- 1 agent
- Branded chat widget for your website
- Answers 24/7 from your approved knowledge
- Lead capture with hot, warm and cold scoring
- Hand-off to a human, with a ticket raised
- Dashboard of conversations, leads, tickets and satisfaction
- Knowledge and branding set up by AthenaLab
GrowthRecommended
For up to 5,000 conversations a month and 3 agents
RM 899 / monthPlus RM 1,500 one-off setup
- 5,000 conversations a month
- 3 agents
- Branded chat widget for your website
- Answers 24/7 from your approved knowledge
- Lead capture with hot, warm and cold scoring
- Hand-off to a human, with a ticket raised
- Dashboard of conversations, leads, tickets and satisfaction
- Knowledge and branding set up by AthenaLab
Business
For up to 15,000 conversations a month and 10 agents
RM 1,899 / monthPlus RM 3,000 one-off setup
- 15,000 conversations a month
- 10 agents
- Branded chat widget for your website
- Answers 24/7 from your approved knowledge
- Lead capture with hot, warm and cold scoring
- Hand-off to a human, with a ticket raised
- Dashboard of conversations, leads, tickets and satisfaction
- Knowledge and branding set up by AthenaLab
Prices in Ringgit Malaysia. We load your knowledge, brand the widget and show it answering on your site before you commit.
Questions, answered plainly.
What does Athena Support answer from?
Only from the knowledge you approve: Q&As you add, your website content and documents you upload.
What happens when it does not know the answer?
It says so and hands the conversation to a human. It raises a ticket and collects the customer's details.
How does it capture leads?
It gathers name, company and contact in the chat, scores each lead hot, warm or cold, and puts it in your dashboard.
How is it installed?
With a single script tag added to your site. It works on any website, and we set up your knowledge and branding for you.
How much does it cost?
Starter is RM 299 a month with RM 800 one-off setup. Growth is RM 899 a month with RM 1,500 setup. Business is RM 1,899 a month with RM 3,000 setup. Annual plans get two months free.
Can I see it working first?
Yes. The chat bubble on this website is Athena Support, running live. Ask it a question.
Put Athena Support on your website.
Leave your details and we will load your knowledge, brand the widget and show it answering on your site before you commit. Plans from RM 299 a month, with one-off setup from RM 800.
Not sure what to ask? Open the chat bubble in the corner. That is Athena Support, live on this page.