Field service software for Malaysian trade businesses.
For aircond, electrical, plumbing and other service companies that quote on WhatsApp, track jobs in a notebook and invoice from a third app. Athena Dispatch puts all three on one board.
Quote sent2
Scheduled2
In progress1
Paid1
The job is simple. The paperwork around it is not.
Many trade businesses run on several tools that do not talk to each other.
How it usually runs
- Quotes typed into WhatsApp and lost in the chat.
- Jobs written in a notebook or held in someone's head.
- Technicians phoned one by one to find out who is free.
- Invoices made in another app, days after the job.
- Payment chased by message, then matched by hand.
With Athena Dispatch
- A clean quote your customer approves from a link on their phone.
- Every job on one board the whole team can see.
- Book and reschedule on the schedule itself.
- Invoice from the job, with your own DuitNow QR on it.
- Once the customer pays, the job is marked paid on the board.
From first call to final payment.
Quote
Send a clean quote. Your customer approves it from a link on their phone.
Schedule
Put the job on the board and see the whole day at a glance.
Do the job
Your team works from the same board, in English or Bahasa.
Get paid
Invoice with your own DuitNow QR. Paid jobs are marked on the board.
The products that fit a service business.
Each product runs on its own. Start with Athena Dispatch and add another when you need it.
An example day.
This is an illustration, not a customer's story. Picture an aircond servicing company.
A customer asks for a chemical wash. The office sends a quote, and the customer approves it from the link on their phone. The job goes onto Thursday's board against a technician. On Thursday the job is done, the invoice goes out with the company's DuitNow QR, and the customer pays before the van leaves. The board shows the job as paid.
Nothing in that day needed a notebook, a second app, or a phone call to ask who was free.
Questions, answered plainly.
What does Athena Dispatch cost?
RM 350 one-off setup, then RM 149 a month.
Does it work in Bahasa Malaysia?
Yes. It works in English or Bahasa, on any phone.
How do customers pay?
Invoices carry your own DuitNow QR. Once the customer pays, the job is marked paid on the board.
What about LHDN e-invoicing?
MyInvois e-invoicing is built in. It starts in LHDN's sandbox until LHDN validates your setup. Rules and timelines change, so check your own obligations with LHDN or a licensed tax professional.
Who sets it up?
We do. We set it up with your services, your pricing and your QR.
Run every job from one board.
Leave your details and we will set Athena Dispatch up for your business. RM 350 one-off setup, then RM 149 a month.