Choosing a car workshop system in Malaysia.
A short guide for owners of independent car workshops and service centres. What a workshop system should do every day, what to check before you pay for one, and how Workshop Hub covers it.
What a workshop system is for.
A workshop system keeps the daily records of a workshop in one place: who the customer is, which car it is, what was wrong, who worked on it, which parts were used, what was billed and what was paid.
Most small workshops already keep these records, just in different places: paper job cards, a notebook, WhatsApp chats and a spreadsheet. A system does not change the work. It puts the records together, so anyone in the workshop can find them.
What changes when the records are in one place.
Without a system
- Job cards on paper that get lost or are hard to read.
- Customer details and approvals spread across chats on different phones.
- Past work on a car found by digging through files.
- Stock checked by memory, often when the car is already on the lift.
- Nobody sure which invoices are still unpaid.
With a workshop system
- One record for each customer and each vehicle.
- Every job card with a clear stage and a mechanic.
- The full service history of a car when it comes back.
- Parts used on a job taken out of stock as you go.
- Invoices and payments in the same place as the job.
Five things to check before you choose.
It follows your job flow
Check-in, diagnosis, approval, work, quality check and collection, in that order, with the mileage recorded.
It keeps vehicle history
Every past visit for a car, whoever brings it in, with the date, the mileage, the work and the parts.
It bills from the job
The invoice comes from the job card, with SST at your rate, and part payments are recorded.
Your team can use it
Each person has their own login, and it works on the phones and computers you already have.
The price is clear
A monthly price in Ringgit, the setup fee stated, and a trial before you pay.
How Workshop Hub covers it.
Workshop Hub runs in the web browser on a phone, tablet or computer. There is nothing to install.
Questions workshop owners ask.
How much does a workshop system cost?
Prices vary by product. Workshop Hub is RM 49 a month on the Founders Plan, with a 30-day free trial and no setup fee. The first 100 workshops keep RM 49 a month for 12 months.
Is a workshop system worth it for a small workshop?
It is most useful when more than one person needs the same records: the owner, a service advisor and the mechanics. Use the free trial on real jobs for a few weeks and decide from that.
Do I need a computer?
No. Workshop Hub runs in the web browser, so a phone is enough. A tablet or computer at the counter is easier for invoices.
Can I move from paper job cards?
Yes. Start new jobs in Workshop Hub and add customers and vehicles as they come in. There is no need to type in old paper cards first.
Which language is the app in?
The Workshop Hub app is in English today.
Try Workshop Hub in your own workshop.
30-day free trial, no setup fee, and no card needed to start. RM 49 a month after that on the Founders Plan.