Workshop job cards, from check-in to collection.
A short guide for car workshops that still run on paper job cards. What a job card should record at each stage, and how a digital job card lets the owner, the service advisor and the mechanics follow every car.
What a job card is for.
A job card is the record of one car's visit: what the customer asked for, what the mechanic found, what the customer approved, the work and parts, and when the car was ready.
On paper, a job card stays with one person and one place. A digital job card can be seen by everyone in the workshop at the same time, and it is kept with the vehicle afterwards.
What to record at each stage.
Check-in
The customer, the vehicle and its registration number, the mileage, and the complaint in the customer's words.
Diagnosis
What the mechanic found, and the labour and parts needed.
Approval
What the customer agreed to before the work starts, with the price.
Work and parts
The work performed and each part used, so stock and the invoice are right.
Quality check and collection
The car checked, marked ready, invoiced and collected.
Paper job cards and digital ones.
Paper job card
- Kept on the car or at the counter, seen by one person at a time.
- Hard to read, easy to lose.
- Nobody can tell at a glance which cars are waiting on what.
- Filed away after the visit and hard to find next time.
Job card in Workshop Hub
- Seen by the owner, the service advisor and the mechanic at the same time.
- A clear stage on every job: diagnosing, awaiting approval, in progress, quality check, ready.
- Filter by status or search by plate to find any car.
- Saved to the vehicle's service history when the job is done.
How Workshop Hub handles job cards.
Questions about job cards.
Can mechanics update the job card themselves?
Yes. A mechanic signs in with their own login, sees the jobs assigned to them, and updates the diagnosis, the work performed and the parts used.
Can I see where every car is?
Yes. Every job shows its stage, the customer, the mechanic and the total, and you can filter by status or search by plate.
Can I use it on a phone in the workshop?
Yes. Workshop Hub runs in the web browser on phones, tablets and computers. There is nothing to install.
What happens to the job card after the car is collected?
It is saved to the vehicle's service history, with the date, mileage, work done, parts and invoice, so it is there when the car comes back.
What does it cost?
RM 49 a month on the Founders Plan, with a 30-day free trial and no setup fee.
Move your job cards off paper.
Try Workshop Hub free for 30 days. No setup fee, and no card needed to start. RM 49 a month after that on the Founders Plan.